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Choosing a reliable real estate agent in Dubai is key to a smooth transaction and successful investment.

Below we've compiled some key points to consider when evaluating a real estate agent, as well as tools to help you investigate further.

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01.

Check your license and registration status

Real estate agents in Dubai are required to be registered with RERA (Real Estate Regulatory Authority).

  • RERA License (Office): Check the broker's registration number and search on the Dubai REST app or official website.

  • RERA Certification (for individual agents): Check that each agent has completed RERA training. Use the DLD official website to check whether the agent or agent is legitimate.

02.

Past trading history and performance

  • Check success stories: Check the number of past transactions and success stories. In particular, do they have a track record of handling properties from major developers (Emaar, Meraas, Nakheel, etc.)?

  • Customer reviews: Research customer feedback on Google Reviews and Trustpilot. It's important to address not only positive reviews but also negative ones.

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03.

Knowledge and ability in specialized areas

  • Check their area of expertise and make sure they are familiar with your desired area (e.g. Downtown Dubai, Dubai Marina).

  • Evaluate whether you have a deep knowledge of market prices and future price trends.

04.

Contract details and transparency

  • Brokerage fees: Are commissions (typically 2% of the transaction amount) and other additional costs clearly explained?

  • Contract transparency: Ensure the contract you are offered is specific and does not contain any ambiguous clauses.

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05.

Relationship with developers

  • Are they an official agent of a trusted developer (Emaar, Nakheel, etc.)?

  • Do you have access to new project information and special terms?

06.

Compliance and Legal Support

  • Choose a company that is familiar with Dubai's real estate laws and RERA regulations and can handle disputes appropriately if they arise.

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07.

Technology utilization and information provision capabilities

  • Are you publishing property information through digital tools (Property Finder, Bayut) and using virtual tours and market analysis tools?

  • Ensure the information provided is accurate and properly describes the property details and risks.

08.

Long-term support system

  • Is there sufficient support provided after the contract is signed, such as obtaining a No Objection Certificate (NOC), changing the name, and maintenance?

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